Be Direct, Even if It’s Perceived as RUDE
If someone tries to pull rank on you because they were on top of their game 20 years ago and they think they are entitled, check them with respect. Simply say when you get the demanding email that says “Call me” that “I’m too busy and that it’s best to reach me via email. How can I help you?” Unless it’s a PREVIOUSLY paying client, you don’t owe anyone anything. I say that because we must realize that we provide a service so therefore we get paid for that service it’s a fair exchange BECAUSE IT’S BUSINESS. The people that believe in you and respect you most by supporting your business get to the front of the line for your attention. Ironically, have you noticed the biggest clients usually request the LEAST from you? It’s the people who don’t give you a dime who treat you like you owe them something.(click “next”)