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How Jussie Smollett’s Story Teaches Cautious Brand Management

Jussie Smollett has gone from primetime star to late-night punchline, and now he’s the subject of a Netflix documentary. Depending on who you ask, he’s either a cautionary tale or a misunderstood figure clawing for redemption. But one thing is undeniable: his story is no longer just about him—it’s about how a brand can implode, survive, or be reshaped in the public eye.

If you’re building a brand, running media platforms, or you just know what it’s like to have your reputation on the line, the Netflix documentary “The Truth About Jussie Smollett?” is a masterclass in what not to let happen to your business. Watching Smollett’s story play out in the press, the courts, and now in a glossy documentary, you see how fast a narrative can be hijacked—and how easily you can lose control of your own story.

Reputation Management is Everything

One media wave, one police soundbite, or one botched legal strategy can sink years of hustle. Smollett went from “Empire” star to tabloid headline—his brand shredded almost overnight. For entrepreneurs and industry professionals, it’s a reminder that protecting credibility isn’t optional, it’s a full-time job.

The Power of Storytelling

The documentary itself is shaped by a director and editors with their own agenda, just like any PR campaign or viral news cycle. If you’re not steering your story—online, in interviews, and even in the rooms where industry deals happen—someone else will, and their version may not serve you well.

Crisis Response Can’t Wait

Whether Smollett is innocent, guilty, or somewhere in the messy middle, the way he responds—and who he allows to speak for him—becomes the bigger lesson. When crisis hits, you can’t wing it. You need a strategy, a legal team, a PR voice, and allies who are vetted and ready. And you need them fast.

Beware the Opportunists

The documentary is littered with lawyers, commentators, and side characters who clearly saw Smollett’s scandal as their big break. In business, it’s the same—people will attach themselves to your name for their gain, not yours. Keep your circle tight and your advisors credible, because when things get messy, not everyone is really on your side.

The Value of the Comeback

Smollett’s attempt to rebuild after being “cancelled” is something every entrepreneur can relate to. Setbacks—whether they’re deserved or not—are not the end. Rebuilding your brand, learning from errors, and finding new platforms are critical survival skills. It’s not about whether the world forgives you; it’s about whether you’re disciplined enough to show up again with a narrative that works in your favor.

Final Take

If you want to see what happens when media, politics, law, and ambition all collide, this documentary is worth the watch. Don’t expect clean answers or a fairytale ending. Expect lessons in control, risk, and reputation that every entrepreneur, artist, and business owner should keep in mind in today’s turbocharged media environment.

https://youtu.be/ZSfAsfU7Nu0?si=H3kwae7PCwIRAiFW
Kevin Ross
Kevin Rosshttps://blogwallet.com
Kevin "KevRoss" Ross is a music and radio industry expert. He is a 20 -plus year entrepreneur with the leading most successful industry trade publication and site Radio Facts (www.radiofacts.com). He has also published various books, magazines, performed marketing and promotions for major corporations and recording artists and he is on the advisory board of several industry organizations. This year Ross introduced his non profit organization LOMARI (Leaders of the Music and Recording Industry) to help teach young minority students how to market and manage their music and products.

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